What should I do if I forgot my password or want to reset it?

Did you forget your password for

 

Network (connect and trade)

Screenshot 2021-07-26 at 5.41.27 PM

To reset your password:

  1. Access the login page at https://network.seraitrade.com/login
    • Click Forgot Password
    • Enter your registered email on Serai
    • A reset password email will be sent to your inbox
  2. Click Reset Password from the email
    • Choose a strong password that you haven't already used with this account.

Tips on creating a strong password:

Include 1 symbol & 6 or more characters (E.g: abc@12)


    If you have trouble, please contact us at clientsupport@seraitrade.com or via our live chat.

     

    Serai Traceability (supply chain management)

    trace

    • If you forgot your password: 

    You can click on Forgot Password on the login page to receive an email with instructions on resetting your password.

    • If you want to reset your password: 

    You can click onto your icon on the upper right hand corner and select account settings.  Then click to change your password.  You will receive an email with instructions to reset your password.

    You can contact us at supplychain.support@seraitrade.com if you have any questions, as well as to provide feedback and suggestions. We’d love to hear from you!

     

    Serai Visibility (supply chain management)

     

    vis

    • If you forgot your password: 

    You can click on Forgot Password on the login page to receive an email with instructions on resetting your password.

    • If you want to reset your password: 

    You can click onto your icon on the upper right hand corner and select account settings.  Then click to change your password.  You will receive an email with instructions to reset your password.

    You can contact us at supplychain.support@seraitrade.com if you have any questions, as well as to provide feedback and suggestions. We’d love to hear from you!