How do I (Network Owner) add a new product for Serai Traceability?

You can add new products to Traceability by sending an updated Product Master List or Master PO List through a shared folder, Google Cloud, or email at Please give a few days for it to get uploaded if you send this through the manual way.

If you have engaged in system integration with our platform, you will see your newly added products more immediately.


You can contact us if you have any questions, as well as to provide feedback and suggestions. We’d love to hear from you!